SocMed Sean

JANUARY 21, 2019

The loss of this knowledge can ultimately impact your customer satisfaction if the tribal knowledge was never captured in any organizational knowledge base. Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know.

ROI 269

ROI Social Media CSR Knowledge Base 269

The Marketing Blog

AUGUST 4, 2008

My consultant is so convinced that: I should be present on social-network. I should write a blog I should ‘Ajaxify’ my current website I should jump into the conversation I should use a Wiki for enterprise-collaboration And do what not & what not… Why ‘But Why? His Thoughts. I should use a micro-blog like ‘ Twitter ’.

Consultant 100

Consultant Wiki Web 2.0 Startup 100

SocMed Sean

NOVEMBER 26, 2011

I spent the first 10 years of my career building organizational intranets that focused on helping employees share their job knowledge with each other. Tools like knowledge bases, content management systems, enterprise search, blogs and wikis all played critical roles in the development of these systems.

Collaboration 258

Collaboration Committee Social Media Knowledge Base 258

SocMed Sean

DECEMBER 9, 2011

10) Enterprise 2.0 – Social media isn’t just about connecting with customers. Social can be used for internal business purposes, as well. Get your client out of their chair and into the community to build real, meaningful, long-term relationships with their customers.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Buzz Marketing for Technology

JUNE 27, 2008

purposes include social bookmarking, wikis, podcasts, blogs, and software for personal expression and sharing (e.g., Facebook, YouTube, Twitter, Flickr). Based on the communal creation and sharing processes described above, an educational system oriented around Web 2.0 tools (e.g., How Different in Web 2.0

Web 2.0 182

Web 2.0 Review Wikipedia Construction 182