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Event: Customer Service Call Centres and Social Media

Laurel Papworth

As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered, best suited to Customer Service engaging on support and FAQ issues. Email: events@ata.asn.au. Book Online >> Wanna come along?

CSR 65
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Personal Knowledge Management - Pollard

Buzz Marketing for Technology

Devise a simple one-page instruction sheet/FAQ on how to effectively use the Canvassing Lists and Templates, which communication media to use in different circumstances to contact them, and how to deal with telephone tag, non-responses and other situations when canvassing response is inadequate. Technorati Cosmos. Technorati Cosmos.

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How to Save the World - PKM An Update

Buzz Marketing for Technology

Devise a simple one-page instruction sheet/FAQ on how to effectively use the Canvassing Lists and Templates, which communication media to use in different circumstances to contact them, and how to deal with telephone tag, non-responses and other situations when canvassing response is inadequate. Technorati Cosmos. Technorati Cosmos.

How To 100
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PLE

Buzz Marketing for Technology

To show how much MyBlogLog loves you, we offer all sorts of ways we can get to know each other: * We start at the basics, a simple FAQ page. Technorati Tags : google reader , lifestreaming , mybloglog , seesmic , yahoo answers. s get this party started and break the ice. Full of, well, frequently asked questions! Comments (6). |.

Yahoo 100
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Best Business Blogging Guides and Tips of 2010

Webbiquity SMM

The brilliant Joe Pulizzi shares his list of 35 “common and some uncommon&# methods for promoting a blog, from putting your blog URL on your business cards and leveraging Twitter hashtags to showcasing employees and using the blog as your customer FAQ. and using the blog as your customer FAQ. cornerstones of inbound marketing.&#

Tips 176
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PKM and the Organization - Pollard

Buzz Marketing for Technology

Pre-assemble a file of possible leave-behinds -- cheat sheets, step-by-step instructions, FAQs, bookmark lists etc. Develop and disseminate (with simple one-page instructions or FAQs) routines and practices for effectively capturing, filing and finding relevant knowledge in the context of what it is to be used for. Technorati Cosmos.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

I was just at an industry event talking about “slow selling.&# I was just at an industry event talking about “slow selling.&# I was just at an industry event talking about “slow selling.&# I was just at an industry event talking about “slow selling.&# People looked at me like I had three eyeballs.