The Social Media Incubator

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Facebook Message Ends with Sender Receiving Free Custom Phone

The Social Media Incubator

This past May, a Facebook user named Shane sent a message to Samsung expressing his love of Samsung products and asking for a free Galaxy S3 phone. What Samsung did not think of was that Shane’s message, which he posted on Reddit , and the company’s response would go viral. Some times all you have to do is ask!

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5 Hot New Trends in Social Media

The Social Media Incubator

Graphic Facebook Posts – Studies show that fans interact more heavily with Facebook pages that make liberal use of images and video as opposed to strictly text-based. Reddit Ask Me Anything – Is your business or profession particularly unique or quirky? The winner won a vacation package.

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App Of The Week: HootSuite

The Social Media Incubator

Whether it is your Facebook profile, a Facebook page you manage, a Twitter account, a LinkedIn or any of the many others, HootSuite gives you the chance to manage all of them from one dashboard. Post a status, link or picture to your Facebook, Twitter and LinkedIn page all at once. Scheduling posts. Post from multiple accounts.

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Putting Out Social Media Fires

The Social Media Incubator

Tweets or Facebook Posts with offensive or insensitive messages that are not edited, proofed, or viewed by an outside party before they are deployed will most likely backfire. One poor response to a customer online could end up as negative publicity on sites like Reddit or BuzzFeed. Responsive crisis. Employee crisis.