Remove CSR Remove Issues Remove Reputation Remove Social Media
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7 inspiring examples of corporate social responsibility

Sprout Social

Now, if your corporate social responsibility practices are lacking, it doesn’t only impact the public. Corporate social responsibility (or CSR, for short) is an accountability model businesses use to integrate social and environmental causes into their operations. It can impact your bottom line as well. Let’s dive in.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

She leads the agency’s social media group, and has more than 20 years experience in consumer, technology, B2B and social media marketing. Yet before a crisis erupts, no matter what the root of the issue, companies should cushion themselves by leveraging the good work they’re already doing. Don’t be Shy.

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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. From ATA website : ATA VIC Forum: Social Media & Your Centre — 15 Apr 2010. Social Media & Your Centre: What’s new and what’s legal?

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR. Rewards for Using Self-Service Channels.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR. Rewards for Using Self-Service Channels.

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Where Does 'Transparency' Fit In The New Social Media Marketing Model?

Diva Marketing Blog

Unlike most business strategies, social media is built on a culture that is developed by the people who are involved in digital communities. The concepts of transparency, authenticity, honesty and passion for the topic/brand have evolved as 'society norms' for communicating and forming relationships in the world of the social web.