How to Cut Costs with Your Own Support Community
Techipedia: Tamar Weinberg
JUNE 19, 2012
The social web has opened the communication floodgates. Can’t a strong social media initiative start inside the walls of your website? You have the opportunity to build a library of content populated largely by your own customers. But the forums have found great success, logging 4,742 threads and 23,826 posts.
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