Debbie Weil

article thumbnail

Do You Know Your Social Media Sweet Spot?

Debbie Weil

Most organizations are engaging in one-way news-dispersing conversations on their Facebook pages. Asking for "feedback" from their over 5,000 Facebook followers received a tepid response. They received 1,200 submissions, chose five and had the community vote to select the winner. What to do?

article thumbnail

Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness

Debbie Weil

7, 2010 Sweets and Tweets in DC, AddThis’s Justin Thorp will talk about his new job title, Director of Customer Happiness, and how he tries to "move the needle" (his words) in his role as community manager. "Community manager puts the wrong spin on what I do," Justin told me. What is a community manager?

Apparel 139
article thumbnail

Why Writing a Corporate Blog Can Be Fun (and Profitable Too)

Debbie Weil

But with the ick factor not a concern, corporate blogs are an awesome tool for networking (especially when turbo-powered by its new best friends Facebook and Twitter). So when I promote local Master Gardeners and community gardens, those folks pass the link along and put us on their website. The networking goes on in the sidebar, too.

Blogroll 156