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Google+, Google Apps and Your Social Graph

Proactive Report

It’s a natural for any type of travel site. Google+ and Mapping Your Social Graph. When Google releases its G+ business model, Circles will address the need for clustering stakeholders and community members: employees, customers, bloggers, media people, analysts, vendors etc. Add me to your Circles on G+.

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How to Take an Audience-Centric Approach to Content Marketing

Convince & Convert

Case Study: The Wide Appeal of Fitbit. Phil is a 30-something male interested in data science who enjoys city life and travels occasionally. If the Fitbitters that I know personally all have different use cases for owning a Fitbit, how does Fitbit connect with all of these unique personas? highlight to tweet). Healthcare.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Consumers are using social media (especially Twitter) as a 1-800 line, and agencies should be helping their clients answer the social telephone by setting up listening posts and protocols, and trying marketing to customer service in real-time. I'd love to write up a case study on you guys when you're ready.