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How to Use Social Listening to Retain More Customers

Webbiquity SMM

Image credit: Mohammad Metri on Unsplash Effective customer retention methods can enhance loyalty and generate better word-of-mouth advocacy, ultimately boosting profits. Social listening, and more broadly online brand monitoring, is essential. A study by Bain & Co. Through social listening.

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How To Use Competitor Analysis To Identify New Marketing Opportunities

Keyhole.co

Oftentimes, you see a handful of players dominating a particular industry despite having so many brands offering the same thing. They dedicate their time to study their competitors and outroot them by filling in the gaps. This is because the top players have an edge in introducing newer add-ons to the customers before anyone else.

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6 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Keyhole.co

As per recent surveys , 90% of the Fortune 500 companies use competitive intelligence to their advantage. You find out that a competitor is offering a loyalty program that’s really popular with customers. Its social media monitoring features studies competitors’ campaigns, influencers, and social media strategies.

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How to use Twitter effectively & grow your brand

Sprout Social

Improve customer loyalty. Respond fast: People expect brands to be responsive on Twitter. One study shows that 42% of consumers plan to get a response from a brand within 60 minutes. One survey into Twitter users saw that 82% of all users view video content on Twitter. Monitor your performance.

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