Remove Brand Monitoring Remove Industry Remove SMS Remove Survey
article thumbnail

The 9 best reputation management services for your brand in 2024

Sprout Social

Reputation management services help you quickly address your audience’s concerns, resolve issues and acknowledge their comments, showing your brand community how much you value their opinions and actively listen to them. Keyword Report: This report highlights keywords related to your brand, competition and industry.

article thumbnail

Will Your Business Sell on Facebook this Holiday Season?

agora pulse

With over 100 themes, BigCommerce claims to increase your revenue by 28% per year which is twice the industry average. A survey of 1,000 customers by RadiumOne shows that ten times as much sharing will happen via “dark social.” SMS marketing. Brand monitoring. in other words email, instant messaging and text.

article thumbnail

6 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Keyhole.co

As per recent surveys , 90% of the Fortune 500 companies use competitive intelligence to their advantage. Stay ahead of trends Keeping an eye on your competitors will let you stay ahead of trends in your industry. Be proactive in your business decisions and get your brand grooving to the beat. We get that frustration!

article thumbnail

Top 15 sentiment analysis tools to consider in 2024

Sprout Social

Monitor millions of conversations happening in your industry across multiple platforms. Sprout’s AI can detect sentiment in complex sentences and even emojis, giving you an accurate picture of how customers truly think and feel about specific topics or brands. The tool uses AI to detect, categorize and track sentiment over time.

article thumbnail

What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

It’s not just another industry buzzword. Done right, c ustomer experience will help you increase sales and improve brand loyalty. Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100.

Tips 107