How Social Media and Smartphones Breed a Petri Dish of Negativity
Convince & Convert
APRIL 13, 2013
Hotel managers have told me that they are seeing more Trip Advisor reviews than front desk complaints. Why go through the emotional toil of calling someone out face-to-face when we can hide behind our avatars and mobile devices? Jay is the founder of [link] and host of the Social Pros podcast. Psychologically, it all adds up.
Let's personalize your content