Avatar Hotels Loyalty Social CRM 
Convince & Convert
APRIL 28, 2010
But more than 80% of those impressions, from “I love Sweet Leaf Tea &# to “I’d rather die than sleep in this hotel&# are created by just 16% of the U.S. Labeled “Mass Influencers&# this army of 29 million opinionated chatterboxes may very well be the key to your social media success. population.
Convince & Convert
SEPTEMBER 21, 2010
I believe effective social media can indeed increase sales, especially when those efforts are directed toward current/previous customers. Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. link] I think I lack strategy « Social Media + the CIA [.]
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