Dave Fleet

FEBRUARY 28, 2011

A varied bunch of posts and stories this week, from PR’s effect on the media (or is it just lazy journalism?), to avoiding getting caught when the social media “bubble&# bursts, to reputation management, influence and lastly a couple of Google stories to round things out. How PRs have taken over the media.

Influencer 253

Influencer Hubspot Case Study Press Release 253

Dave Fleet

NOVEMBER 8, 2010

Tweet Situation: When food writer Monica Gaudio discovered that Cooks Source magazine had lifted an article she’d written and printed it in the magazine, she emailed the magazine to inquire about how it had come about. Ensure everyone is educated around both general and social media-focused employee policies.

Public Domain 375

Public Domain Issues How To Policies 375

Dave Fleet

JULY 18, 2011

Online customer support is one of the key trends confronting companies as they embrace social business and look to interact with their consumers online. As social support grows in reach and popularity, companies are facing the conundrum of how to successfully scale. Help customers to help customers. Build an army of advocates.

Tips 353

Tips Social CRM Reputation Knowledge Base 353