Sprout Social

JUNE 26, 2023

Benchmark against competitors: Compare your CX metrics to industry standards to identify if you’re falling short and recognize opportunities to differentiate yourself. Every positive experience fosters loyalty and encourages customers to become brand advocates. You can read more in our guide to learn how to build a winning CX strategy.

Loyalty 119

Loyalty Retail Data Strategy 119

Buffer Social

APRIL 5, 2017

Bonnie, Loyalty Marketer. For instance, at Buffer, if you were in Biz Dev you’d probably network with folks at Twitter, Facebook, Apple’s iOS store, etc. Blog post: Conversion: The Most Important Internet Metric of All (Revisited) by Above the Crowd. Alfred, Content Crafter. Arielle, Community Strategist.

Marketing 108

Marketing Diagrams Skills How To 108

Webbiquity SMM

JUNE 6, 2011

Founder of Social2B , social media marketing integrators and consultancies, with emphasis on Enterprise and B2B Social Media, SEO and SMM, and defining metrics and measurement systems, aligning traditional metrics with social media metrics. His newest book is The Third Screen (Marketing to Your Customers in a World Gone Mobile).

Twitter 196

Twitter B2B Crowdsourcing Hubspot 196