Firebelly

NOVEMBER 15, 2012

Today’s article is a guest post by Dennis Yu, an international speaker and author on search engine marketing and Facebook marketing. It’s a mixed channel of both marketing and customer care. But not so much for airlines, phone companies, B2B companies and retailers. . How will you adapt?

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Social Media Hotels Retail Airlines 241

The Realtime Report

OCTOBER 5, 2021

When best friends Michael Watson and Pablo Segarra, both of Puerto Rican descent, were growing up together in the Bronx, New York, they never envisioned spearheading an organization helping Latino Gen X and Gen Z professionals establish closer ties with each other…and their origins through travel, tech, music and other cultural platforms.

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Travel Tourism Airlines Film 91

Convince & Convert

MARCH 3, 2016

The B2B world can feel quite stiff sometimes. And while we all technically know that it doesn’t have to be that way, we find ourselves defaulting to that stiffness within our marketing, over and over again. They’re just as tired of the B2B business-sounding stiffness as you are. Take a look at this B2B landing page for printing.

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B2B Brands Airlines How To 60

Convince & Convert

FEBRUARY 24, 2010

because through social media, customers are praising and criticizing companies in public in a way that requires marketing to triage and respond. Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals.

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Compete Conference Organization Social CRM 116

Convince & Convert

AUGUST 10, 2010

Last week, I interviewed three men that are helping create an all-new field of marketing and customer service – the emerging discipline of influence mining. Influence mining makes the old school, direct marketing notions of sorting consumers by purchase history seem dinosaurian by comparison. Customer service?

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Social CRM Influencer Klout Social Media 134

Sprout Social

APRIL 6, 2023

Chatbots for marketing can maximize efficiency in your customer care strategy by increasing engagement and reducing friction in the customer journey, from customer acquisition to retention. In this guide, you will learn how chatbots can help revamp your marketing strategies with more personalized experiences for your customers.

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Marketing Airlines Conversation Team 81

Convince & Convert

APRIL 27, 2010

Today, I’ve fortunately been upgraded to first class, which happens infrequently because I travel enough to make it exhausting, but not enough to make it rewarding. Ask Emmanuel Rosen , – whose revised version of Buzz Marketing should be required reading for all communicators. The good news, however, is that Randy is here.

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Social Media Strategy Airlines Types 133