The Realtime Report

OCTOBER 5, 2021

When best friends Michael Watson and Pablo Segarra, both of Puerto Rican descent, were growing up together in the Bronx, New York, they never envisioned spearheading an organization helping Latino Gen X and Gen Z professionals establish closer ties with each other…and their origins through travel, tech, music and other cultural platforms.

Travel 91

Travel Tourism Airlines Film 91

Convince & Convert

FEBRUARY 24, 2010

Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals. Power, Risk & Accountability Today, I gave a presentation to LEAD San Diego, a group of Southern California business leaders.

Compete 116

Compete Conference Organization Social CRM 116

Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. link] Gloria Justice You're reminding me about a time when my only connection with social media was to strongly advise my children NOT (under ANY circumstances) to say anything that could in any way reveal their true identity when traveling internet circles. How can I help you?

Social CRM 134

Social CRM Influencer Klout Social Media 134

Sprout Social

APRIL 6, 2023

In the case of an airline, between departures, arrivals, potential seating upgrades and a myriad of places to purchase tickets from, there is an almost infinite number of combinations for customer interactions. Travelocity uses a chatbot on its website to help with travel plans.

Marketing 81

Marketing Airlines Conversation Team 81

Convince & Convert

APRIL 27, 2010

Today, I’ve fortunately been upgraded to first class, which happens infrequently because I travel enough to make it exhausting, but not enough to make it rewarding. Air travel has devolved to the point that it’s essentially a shared national joke, like Trump’s hair or Paris Hilton’s vacuousness.

Social Media 133

Social Media Strategy Airlines Types 133

Hootsuite

AUGUST 6, 2019

For this reason, the LinkedIn algorithm measures a post’s affinity to someone’s interests based on the groups they’re in, and the hashtags, people, and pages they follow. Although the airline could use popular hashtags like #travel, it often opts for more niche tags like #aviation. 10:45 a.m., and 5:45 p.m.

LinkedIn 111

LinkedIn HootSuite Hashtag How To 111