Jeff Esposito

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Has social media made you an ostrich?

Jeff Esposito

For example, studies have shown that email marketing is losing mindshare to social media, however many marketers remain blind to this and would rather test copy and subject lines rather than looking at a way to add social to an email. Another group that can fall into the ostrich trap are support pros.

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Picking a leader for your social media program

Jeff Esposito

For example, if the product team wanted to crowdsource improvements for six products in a given quarter, but is stuck looking at20 variations of an improvement to one product, the leader’s job is to help the team refocus on the larger task and prioritize work and time to reach their goals.

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Don't burn bridges

Jeff Esposito

Facebook for example, has over 500 million users on the site. For example, CoTweet recently put out a research report, Twitter X-Factors , which showed some pretty interesting numbers when comparing regular Twitters users to all other consumers. On the flip side, if you anger this group be ready to hear about it in your Google Alerts.

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