Mindjumpers

MAY 6, 2011

Here is a quick look at the winners: Best Use of Micro-Blogging Platform: Weber Shandwick (China). Best Use of Social Media Platform: AgênciaClick Isobar (Brazil). Best Use of Mobile (Nominees): Grape (Russia). Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK).

Social Media 188

Social Media Social CRM Project Film 188

SocialFish

APRIL 1, 2011

MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. bitly’s Got a Brand New Mobile Site! Real-Time Analytics For Social Plugins (Facebook Developer Blog). The State and Future of the Social Media Management System Space (Jeremiah Owyang). Social Media – It’s Not Just for White Folks (Danny Brown). Bitly Blog).

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

Mindjumpers

APRIL 28, 2011

Best Use of a Micro-Blogging Platform. Best Use of a Social Media Platform. Best Use of Mobile. Best Social CRM. Best Marketing Within Social Games. Best Relationship With Blogs. Best Crisis Management. Best Reputation Management. Best Engagement With Customers. Best Use of Alternative Tools.

SMS 170

SMS Social CRM Reputation Campaign 170

Akamai Marketing

DECEMBER 22, 2011

2011 was a game changing year in social media. In some ways, social media is growing up, but in other ways we’re just getting started. I’m putting my Carnack hat on and writing down the trends I see in social media for 2012. Further segmentation of social platforms.

Social Media 217

Social Media Trends Smart Phone ROI 217

Webbiquity SMM

APRIL 6, 2017

Social customer relationship management (CRM) was being written about as a distinct product category as far back as 2008, but market interest really began to take off the following year. How does social CRM differ from traditional CRM? 6) Base CRM. Market interest has remained fairly strong since then.

Social CRM 196

Social CRM Tools Sample Samples 196