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The Customers’ Voice, Your Social Graph and Your Reputation

Proactive Report

Social media impacts every part of your business. in 2012 it is imperative that you. Understand the power of social media for positive and negative impact. Make social media a part of your risk management strategy. Kryptonite Locks had a PR flap caused by a customer’s comment going viral in the media in 2006.

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The Customers’ Voice, Your Social Graph and Your Reputation

Proactive Report

Social media impacts every part of your business. Online PR has assumed greater importance and in 2012 it is imperative that a business. Understands the power of social media for positive and negative impact. Makes social media a part of their risk management strategy. This kind of content does not go away on its own.

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Trust and Reputation – the new currency?

Proactive Report

In 2006 the Edelman Global Trust Barometer reported that for the first time a “person just like me’ was the number one trusted influencer. Another interesting finding of the 2012 report is that the media is the only institution that saw a slight rise in trust and the majority of that rise is in social media.