The Realtime Report

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What to Expect Post-Pandemic: Expect the Unexpected

The Realtime Report

Investors expecting to see a repeat of the 2008 financial crisis may have forgotten that the housing price bubble began to collapse in 2005. For example, one type of commercial property which did experience a significant wave of vacancies is gas stations. It took 2-3 years before things really hit rock bottom.

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64% of U.S. Workers Say Employee Experience Directly Impacts Customer Service

The Realtime Report

This research comes as the American Customer Satisfaction Index is its lowest point since 2005, and citizen satisfaction with federal government services at its lowest point since 2015. For example, 41 percent rated work-life balance as a top-two factor, followed by purposeful work (32 percent) and productive work (30 percent).

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