Ari Herzog

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Social Media Case Study: Qdoba

Ari Herzog

Hours after eating a taco salad at the Harvard Square location of the Qdoba Mexican Grill restaurant chain, I inputted a random 16-digit code from my lunch receipt onto the form at Qdobasurvey.com, answering the company’s dual call to action of completing a “guest satisfaction survey&# and entering myself into a drawing to win $10,000.

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Credit Cards and Social Media: Failures

Ari Herzog

Last week I shared 3 ways the credit card industry succeeds in social media. Given the lackluster design of this diet site (to put it nicely) and the whopping 12 followers they have, it’s too bad to see them getting in the way of Chase’s (the bank) social media initiatives. Want my opinion? Connect on LinkedIn today.

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On Moving On

Ari Herzog

Kirsten Wright quit her sole proprietorship and joined Social 5150 as its social marketing director. Tyson Goodridge quit his sole proprietorship and joined Acsys as its social media director. Co-authored a survey on social media in government usage and created one of the first Twitter lists of U.S.

Policies 156
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Blame Email, Not Web, For Lost Productivity

Ari Herzog

survey is virally spreading across the web into newspapers and blogs. All you need to do is run a Google search on the clause that the “proliferation of collaboration and social tools designed to increase productivity is actually costing businesses millions of dollars per year in lost productivity&# to see over 2,600 matched results.

Products 110
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90 Percent of Small Business Use Social Media

Ari Herzog

A survey of 600 small business owners across the United States indicates that 90% are actively engaged in social networking sites and 74% perceive social networking as valuable — if not more valuable — than networking in-person. When he's not blogging, Ari helps brands improve their digital media marketing.

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Hoping We Act More Cellularly Responsible

Ari Herzog

We are going to see companies of all industries, sizes, and missions build mobile applications, deliver content across the mobile web, and conduct mobile surveys. Mobile technology will continue to trend in 2011. Add in cellular text messaging and text fundraising, and we’re all in for a ride.

Wireless 107