Janet Fouts

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What’s your social listening strategy?

Janet Fouts

Scraping the web, surveys, competitive research, all give us loads of data, but is it the right data, and how do we parse that data for the truth? It’s not entirely accurate to use tools that judge sentiment as a data point either. People who like to take surveys sign up to take surveys, but is that really your actual market?

Strategy 111
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Social Media Listening – It’s About Emotions

Janet Fouts

Scraping the web, surveys, competitive research, all give us loads of data, but is it the right data, and how do we parse that data for the truth? It’s not entirely accurate to use tools that judge sentiment as a data point either. People who like to be in focus groups or take surveys sign up, but is that really your actual market?