Hootsuite

APRIL 12, 2021

Bonus: Get a free social media strategy template to quickly and easily plan your own strategy. Route and Prioritize: Organize your teams and queues based on who can best respond to each customer, with automatic identification of high priority tickets by assessing customer information, topic, and sentiment.

HootSuite 96

HootSuite Insurance Hubspot Sharepoint 96

Sprout Social

JUNE 28, 2023

Think: sending customer emails, SMS communications, scheduling social media posts, running digital ads and more. It gives you the ability to build repeatable processes and templates for things like emails, landing pages and webforms.” SMS messages automated to send to customers during a promo or sale.

Team 109

Team Hubspot Marketing SMS 109

Keyhole.co

SEPTEMBER 12, 2023

Features: Adds chatbot to your messenger Automates Instagram DMs and WhatsApp chats Sends time-sensitive campaigns via SMS Pros: Very affordable Is an official Facebook Marketing Partner Cons: Limited integrations Pricing: Manychat offers paid plans from $15/month. Moreover, Hootsuite finds your best time to post, maximizing engagement.

Tools 52

Tools Social Media Curata Price 52

Hootsuite

AUGUST 24, 2021

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. So a CSAT score is a customer service metric that reflects customer sentiment, experience and contentment with your brand. Get the template now! What is a CSAT score?

SMS 110

SMS Survey HootSuite Sentiment 110

Hootsuite

MAY 5, 2021

Bonus: Get a free, customizable competitive analysis template to easily size up the competition and identify opportunities for your brand to pull ahead. It also allows you to assign sentiment and add a comment to each post. Get the template now! Sparkcentral integrates customer queries and interactions across: SMS.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

JULY 13, 2022

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Get the template now!

Tips 107

Tips HootSuite Survey Template 107

Keyhole.co

MAY 19, 2022

Social media report templates – The pre-built social media reporting templates include standard social media KPIs. Share a data-backed proof of how your social media strategy works – Choose from beautiful templates, add your brand colors or white labeling and send professional reports in minutes. Features of Cyfe.

Report 59

Report Social Media Tools Price 59