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How One Unhappy Customer Multiplies Across Social Media

Firebelly

The company was arrogant -- all but the social media manager who chimed in on my post. The service was questionable. In my instance the company's policy, which is special to Firestone and not to the industry as a whole, stood in the way.

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The History of Social Media in 33 Key Moments

Hootsuite

As far as we’re concerned, a year of profitability is but a ‘taste’ of the success we aspire to achieve at LinkedIn,” said social media manager Mario Sundar in a blog post lauding 2006 as LinkedIn’s first year “in the black.” Also, timesucks like #SundayFunday and # Susanalbumparty.

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55 (of the) Best Social Media Tips, Tactics and Tools of 2010

Webbiquity SMM

Social media is about more than just the “Big 4″ sites as illustrated by this post listing a wider range of sites where a business social media presence is important, categorized into social bookmarking, professional networking, niche social media (e.g. Related Post.