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How One Unhappy Customer Multiplies Across Social Media

Firebelly

The company was arrogant -- all but the social media manager who chimed in on my post. The service was questionable. In my instance the company's policy, which is special to Firestone and not to the industry as a whole, stood in the way.

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The History of Social Media in 33 Key Moments

Hootsuite

As far as we’re concerned, a year of profitability is but a ‘taste’ of the success we aspire to achieve at LinkedIn,” said social media manager Mario Sundar in a blog post lauding 2006 as LinkedIn’s first year “in the black.” This moment essentially marked the beginning of social media influencers.

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55 (of the) Best Social Media Tips, Tactics and Tools of 2010

Webbiquity SMM

Discover the answers to these questions and more here in 55 of the best guides to social media strategies, tactics, tools and statistics of the past year. Social Media Tips, Tactics and Techniques. How are marketers really using social media? by Served Fresh Media. by iMedia Connection.