Saying It Social

APRIL 6, 2010

Saying It Social Your Social Media Marketing Resource Home About Polls Our Services Testimonials Now People Can Join Your Facebook Fan/Business Page via SMS/Text Message Just found out about a neat new way to get more “Likers&# to your Facebook Page, via text message! I'm guessing for most of you the answer is both.

SMS 192

SMS Facebook URL StumbleUpon 192

Convince & Convert

SEPTEMBER 21, 2010

And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. It’s about having a strategy for making your company or organization more like a person and less like a machine.

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Hootsuite

AUGUST 24, 2021

If you know where customers are having issues with your brand or its products, you can resolve pain points before you lose customer loyalty. If your brand is active on social, consider using Hootsuite ’s social listening streams. Consider implementing SMS marketing. What is a good CSAT score? Basically, it depends!

SMS 110

SMS Survey HootSuite Sentiment 110

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Part of your customer experience strategy should be to measure customer experience. Ensure you have a cohesive visual expression, brand identity, and communication strategy. It’s not just another industry buzzword. With cold, hard numbers.

Tips 107

Tips HootSuite Survey Template 107

Sprout Social

APRIL 6, 2023

Chatbots for marketing can maximize efficiency in your customer care strategy by increasing engagement and reducing friction in the customer journey, from customer acquisition to retention. This automation can significantly lower time constraints while reducing customer service costs, so you can focus on optimizing your strategy.

Marketing 83

Marketing Airlines Conversation Team 83

Hootsuite

APRIL 19, 2023

What are social messaging apps? Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Unlike SMS and text messages, you are connected via the internet, not through phone reception. So you may as well prepare a customer service strategy for dealing with them.

HootSuite 87

HootSuite Delicious FAQ Conversation 87