Convince & Convert

APRIL 12, 2012

Our friend, Vanessa Sain-Dieguez from Hilton Hotels is going to join us in a little bit. Jay : Vanessa, thank you for being on episode 11 of Social Pros. Vanessa Sain-Dieguez, Hilton Hotels @vsdieguez. Certainly hotels are probably in the same ballpark as airlines in terms of people’s visceral reactions, both good and bad.

Hotels 118

Hotels Instagram Authentication Social Media 118

Buffer Social

NOVEMBER 14, 2018

Today’s social media users want to interact with brands on a personal level and be treated as individuals. But how exactly do you go about creating personalized social media experiences? Look no further than Kimpton Hotels and Restaurants. How Kimpton provides personalized social media experiences for customers.

Social Media 111

Social Media Hotels Marketing Social CRM 111

Convince & Convert

FEBRUARY 24, 2010

You must take the time to build a cross-functional team in your organization, and figure out your policies and procedures. Manage Expectations Brandie Feuer is Director of Marketing for the Tropicana Hotel in Las Vegas.

Compete 115

Compete Conference Organization Social CRM 115

Convince & Convert

JULY 21, 2010

Basically they can take that gorgeous photo that you paid a photographer to shoot for your product, hotel or client and use it however they want. A Policy of Protection While speaking recently to a room full of ad agency folks, I asked the audience if they had a social media policy in place for their staff.

Social Media 153

Social Media Policies Consultant Social CRM 153

Convince & Convert

JULY 28, 2010

Four high-rise hotels surround Starbucks like castle ramparts, each filled with caffeine-crazed travelers. At least 50% of all hotel rooms (hundreds) have windows that look out directly on the Starbucks roof logo. near the Vancouver airport) wisely has placed a logo on top of their location.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

MAY 17, 2012

If you’re thinking about adopting a social media management tool, there are several questions you should be asking yourself and your team before you dive in. Best for : Managing a large number of platforms and social channels. Listening to chatter around physical brands like restaurants, hotels, etc. Argyle Social.

Social Media Management 162

Social Media Management Small Business Social Media Tools 162

Convince & Convert

SEPTEMBER 21, 2010

From a PR angency perspective (I work on the digital team for Porter Novelli), I’d add the myth that social media is a specialist skill. From a PR angency perspective (I work on the digital team for Porter Novelli), I’d add the myth that social media is a specialist skill. Tyler Excellent post.

Social Media 149

Social Media Strategy Consultant Web 2.0 149