The Marketing Blog

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Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

The bottom line is that bulk of Indian companies continue to struggle on the sticky support wicket despite a tremendous opportunity due to the growth of Social Media channels. That one email where we had marked the group’s global CEO who was based out of United States. What caused this action?

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Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

Perhaps this isn’t for the first time that we’re talking about the soft issue of “Customer Service” The bottom line is that bulk of Indian companies continue to struggle on the sticky support wicket despite a tremendous opportunity due to the growth of Social Media channels. What caused this action?

Web 2.0 100
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My Contribution at PaulWriter.com

The Marketing Blog

Whether or not you need to be on Facebook depends on your industry vertical & the type of your product and service offering. Here on Facebook you can define your age group, demographics and then run a targeted campaign resulting in subsequent cost savings when compared to Print/TV advertisement.

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