Remove Focus Group Remove Influencer Remove Seminar Remove Sentiment
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Best of #SMAZ – Blogging Tips, Social Media ROI, & SEO

Kikolani

One of my goals for 2010 is to attend some events / seminars / conventions pertaining to blogging and social media, and today was a great start as I attended the Social Media Arizona event in Tempe. Measuring Social Media Influence. Watch the PSA to understand how storytelling can create a stronger influence on social media.

ROI 114
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How to develop a winning customer experience strategy

Sprout Social

Use surveys, interviews and focus groups to collect feedback. Organize training programs, seminars or workshops that help employees understand your customers and how to serve them better. Fun fact: Sprout’s Listening tool uses AI to quickly identify brand mentions, trends, influencers and more. So, listen actively.

Strategy 129