agora pulse

NOVEMBER 10, 2020

To prepare an effective report, start by featuring the channels and metrics that matter to your brand. Pricing: Free plan with limited features and paid plans for $69 per month. Pricing: Free plan with limited features and paid plans for $1,499 per month. Checking engagement on a social media analytics tool. Google Analytics.

Analytics 179

Analytics Social Media Tools Price 179

Hootsuite

AUGUST 24, 2021

So a CSAT score is a customer service metric that reflects customer sentiment, experience and contentment with your brand. If you know where customers are having issues with your brand or its products, you can resolve pain points before you lose customer loyalty. Consider implementing SMS marketing. What is a CSAT score?

SMS 110

SMS Survey HootSuite Sentiment 110

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Ask your audience for product or feature requests; the responses may surprise you. Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). Source: Hootsuite.

Tips 107

Tips HootSuite Survey Template 107

Keyhole.co

MAY 24, 2023

You find out that a competitor is offering a loyalty program that’s really popular with customers. Here are the top features of Ahrefs: Analyze any website’s backlink profile, organic search traffic, and top-performing pages and keywords. Let’s say you run a small coffee shop and need help to attract customers.

Analysis 52

Analysis Types Tools Price 52

Sprout Social

APRIL 6, 2023

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. This example looks at a fictional restaurant which needs to communicate things like store hours, specials and loyalty programs.

Marketing 80

Marketing Airlines Conversation Team 80