SocialFish

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White paper on Social CRM for associations

SocialFish

We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. The white paper deconstructs Social CRM into its basic parts and applies the concept to association management. Community management.

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Preparing for the Next Disaster: The Future of #crisisdata

SocialFish

We did some research around this issue and published a white paper detailing the case for integrating time-honored emergency response expertise with real-time social input. What if we stopped thinking of the public as a liability and started empowering them to be valuable resources who can increase efficiency and make a real impact?

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