Janet Fouts

article thumbnail

Community management and content creation

Janet Fouts

Some are great conversation wranglers, s**t-disturbers even. Some are analytical thinkers and know how to extract ROI from a stone. Many have a passion for the topic of conversation central to the brand they manage.

article thumbnail

What was the most important thing you learned about social media this year?

Janet Fouts

The one thing I learned about social media this year is something I’ve been learning for several years, it just gets more crystallized with each passing day: Social media is about conversation, engagement and community. The big learning for this is the lesson that that ‘Its not social if it is not a conversation”. Chuck Hester.

article thumbnail

Cool stuff I learned this week

Janet Fouts

By the way, we’ll be talking about these things and much more in our weekly Google+ hangout, so come by The Friday Hangout and add your voice to the conversation. Really measuring ROI. I discovered a new tool this week for measuring ROI across your social platforms, AND website traffic AND ecommerce.