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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day. How scary is that! Mores the pity. Uploaded 30 videos?

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70+ Resources on How to Start a WordPress Blog

Kikolani

One question we hear quite a bit is how to start a blog. It is also great for socializing and building your own community. If you have blog content on other platforms, including WordPress.com, Blogger, Drupal, Joomla, or others, then you might want to consider importing it into your new WordPress site. First Things, First.

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Thirteen Tips for Effective Tagging

Buzz Marketing for Technology

How To Use TechSoup. How to mark sites so you and others can find them. Bear in mind that different people will bookmark the same site for different reasons: I might bookmark Terminus 1525 as a great example of a Drupal site, while you are saving it as a link to young Canadian artists. A wiki can help do the job.

Tips 174
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70+ Resources on How to Start a WordPress Blog

Kikolani

One question I get asked often is how to start a blog. If you have blog content on other platforms including WordPress.com, Blogger, Drupal, Joomla, or other blogging platforms, then you might want to consider importing it into your new WordPress site. The best set of directions on how to set this up are here.

WordPress 167