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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Consumers are using social media (especially Twitter) as a 1-800 line, and agencies should be helping their clients answer the social telephone by setting up listening posts and protocols, and trying marketing to customer service in real-time. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

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6 Lessons Learned From the Demise of MySpace | facebook | Social.

Convince & Convert

Nearly all the once mighty, now defunct social network or community sites unfurled and died after being purchased. The tools of social media always change. And that’s why your social media strategy must be tools-agnostic. I’m rarely spammed on Facebook, except with friends’ Farmville updates and surveys.

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