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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Consumers are using social media (especially Twitter) as a 1-800 line, and agencies should be helping their clients answer the social telephone by setting up listening posts and protocols, and trying marketing to customer service in real-time. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

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6 Lessons Learned From the Demise of MySpace | facebook | Social.

Convince & Convert

Perhaps it’s different for those *working* in social media, whose real name is therefore relevant, to the majority of people who just use it? I’m rarely spammed on Facebook, except with friends’ Farmville updates and surveys. The Live Feed and Social Graph is what they are selling marketers on.

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