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The Future of Community Management

Ignite Social Media

So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. You’re not alone.

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7 Skill Sets for Nurturing Open Community

Convince & Convert

Tweet Guest post as part of the virtual book tour by Maddie Grant and Lindy Dreyer to explore concepts from their new book Open Community : a little book of big ideas for associations navigating the social web. We come from the association industry and for many of us “membership” people, community is old hat. It’s what we do.

Skills 124
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Beyond integrations, Sprout’s focus on partnership adds value for our customers

Sprout Social

From increased access to social data and functionality to expanding beyond core social; from creating tighter alignment across critical CRM and helpdesk solutions to tie-ins with critical workflow tools that make collaboration and access more seamless. Monitor for five star service with a host of review platforms.

Reddit 105
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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build community platforms around real communities of shared interest. Start a community group on Facebook or Ning or MySpace or LinkedIn around the space where your customer does business. Consider the value of hiring a community manager. And try more than one hosting platform to test out features.

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

Do the folks at WordPress use Blogger to host their personal blogs? The developers are often the most active members of their respective communities and they’re using their own software day after day in the course of doing their jobs. Do the IT guys developing Windows 7 use Macs? Notice anything? and Government 2.0 initiatives.

Gov 2.0 117