Sprout Social

JUNE 26, 2023

Conducting interviews with individual users or focus groups Analyze customer support tickets and online reviews to get insight into satisfaction levels. Use automation software to automate and optimize your omnichannel marketing campaign across different platforms. Talk to stakeholders who regularly interact with customers.

Loyalty 122

Loyalty Retail Data Strategy 122

ProBlogger

AUGUST 30, 2015

Invite people from your email list to an informal focus group on the phone. re-engagement campaigns can improve list health. If they don’t connect with your campaign, you can drop the subscribers. You can learn more about email engagement campaigns via this great course at Hubspot. Work on mobile?

Training 20

Training Eventful Tips Analytics 20

Sprout Social

AUGUST 23, 2016

Before social media you’d have to pay thousands of dollars to put together focus groups and send surveys. Curate content from other sites in your industry, share images and other types of media. The interesting thing about all of these is unlike Facebook, Twitter, Pinterest or Google+, they are mobile first.

Social Media 40

Social Media Avatar Social Networking Compete 40