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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. Social listening, and more broadly online brand monitoring, is essential. Customer-centric strategies.

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5 Ways To Use Social Media Content For Customer Success

Keyhole.co

Social is a cost-effective and prompt channel for businesses to connect with their audience. They are more likely to buy from and stay with brands that communicate with them on an open channel. This is a testament to how your business perceives customer success, and they become your brand promoters. Virginia is a chef by heart.

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5 Tips To Boost Sales With Proper Data-Driven Social Media Strategy

Keyhole.co

Cost-Per-Click (CPC) : The price a marketer pays per individual clicks on a paid social media post. Mind that the average advertising cost differs due to the selected platform. Net Promoter Score (NPS): is a customer satisfaction metric that measures customer loyalty, satisfaction, and the chance customers will recommend you to others.

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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

Pam Moore outlines a dozen ways companies can fail at social media marketing, from not understanding the social media “ecosystem&# for their industry or hiring the wrong consultant/agency for help to assuming social media will fix a broken business (it’s won’t–it will expose it) and having unrealistic expectations in general.

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5 Ways To Boost Sales With A Data-Driven Social Media Strategy

Keyhole.co

Cost-Per-Click (CPC) : The price a marketer pays per individual clicks on a paid social media post. Keep in mind, that the average advertising cost differs due to the selected platform. Total engagement by platform : identifies which platform your most active audience visits most. For example, the average CPC in Facebook is $0.97

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