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Salesforce Social Studio Sunset: Everything You Need to Know

Hootsuite

Social Studio supports publishing on Facebook, Twitter, LinkedIn, YouTube, Instagram, and Pinterest. It allows you to monitor mentions, keywords and hashtags, and track conversations across social media platforms. With some plans, you’ll also have to pay extra to publish on your social media networks. 1 Social Media Tool Create.

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GDPR and social media: What marketers need to know

Sprout Social

” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. That said, ongoing compliance is required for companies looking to avoid fines and penalties. Brands are responsible for giving consumers a sense of confidence.

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The 2023 Guide to Social Media Reputation Management

Hootsuite

It’s about listening to what customers say, learning from their feedback, and responding in a way that builds trust in your brand. Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers.

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Brand Reputation Management: 10 Strategies to Avoid Damage

Hootsuite

candidates won’t work for a company with a bad rep. No wonder internationally beloved toy company Lego reported a 17% growth in 2022. Meanwhile, Wish , one of the brands that was featured lower on last year’s Axios-Harris poll, reported a net loss of $384 million that same year. Because it’s a candy company?

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Top 10 Sprinklr Competitors & Alternatives [Comparison]

Hootsuite

Meltwater Source: Meltwater Meltwater is a media intelligence platform that helps businesses track and measure online conversations, uncover insights, and monitor brand mentions. Meltwater also offers social media management tools like scheduling and publishing posts. Check out Hootsuite’s free AI tools here.

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19 Hootsuite alternatives for your brand in 2024

Sprout Social

Start your free Sprout trial Scheduling and publishing Efficiently plan, schedule and publish social posts from a centralized social media calendar. Meet customer needs quickly with Sprout’s copy AI features, or with canned FAQ answers stored in the Asset Library.

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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Customer experience (CX) is your customers’ perception of their interaction with your company. It’s the accumulation of their feelings after every touchpoint they have with your brand. Two pillars will essentially shape a customer’s experience: Your brand. A post shared by VIEW-PUBLICATIONS | PUBLISHER (@viewpublications).

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