Waxing UnLyrical

JUNE 20, 2016

Online Retailers Should Care More About the Post-Purchase Experience. Why: “Retailers need to create an end-to-end customer journey, so customers come to love and crave interacting with them,” says Amit Sharma for Harvard Business Review. Image: Helloquence via Unsplash, CC Zero.

SMS 105

SMS Retail Banking ROI 105

Waxing UnLyrical

MARCH 11, 2016

at a retail store that the number of people who walked by window matters. Founder and publisher of Waxing UnLyrical, Shonali Burke helps smart businesses make bank by taking their communications from corporate codswallop to community cool™. shonali A2, p.2 2 – Try telling a mgr. Sales matter. Gerard Corbett chimed in: A2.

Meeting 100

Meeting Comparison Banking Retail 100

Waxing UnLyrical

JULY 11, 2012

Looking at the results, it could be an opportunity to provide heaters in the first place (retailer), help manage finances better (financial advisor/bank), or fix the window (glazier). Additionally, we’re not limiting ourselves to one pain point. Four opportunities to get involved from one search? Yes please! Is it this simple?

Social Media 204

Social Media Issues Sentiment Banking 204