Atom Thought

JANUARY 5, 2009

According to a recent report (Oct, 2008) by CyberSource (a leading payment & risk management services company), a record USD4B were lost due to online scams by online retailers in 2008. The silver lining in the above is that retailers have managed to restrict the percentage fraud under 1.5% Run a customer loyalty program.

Retail 100

Retail Banking Crowdsourcing System 100

Convince & Convert

JULY 27, 2012

I picked up a nasty cold when I was gone for last Monday’s show unfortunately, but I’m pressing through with the help of a crowdsourced regiment from Facebook. In many ways, Net Promoter was completely analogist to that, when it came to the whole area of customer loyalty and customer experience.

Airlines 115

Airlines Sentiment Hotels ROI 115

Webbiquity SMM

JUNE 6, 2011

Michael has been working in marketing and sales for over 17 years in various roles where he uses customer insights to drive sales, ROI and customer loyalty through effective sales and marketing strategies. Ken Banks – @KenBanks. Jeff Ashcroft – @JeffAshcroft. Enjoy reading Joe’s blog.

Twitter 196

Twitter B2B Crowdsourcing Hubspot 196