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How Social Media and Smartphones Breed a Petri Dish of Negativity

Convince & Convert

APRIL 13, 2013

It’s happening at McDonald’s, too, despite their major commitment to real-time customer service via social media (listen to the Social Pros interview with their social media head Rick Wion for details). Jay is the founder of [link] and host of the Social Pros podcast. Psychologically, it all adds up.

Social Media

Social Media Airlines Social CRM Avatar

Is Twitter for Business Even Worth the Trouble | social crm.

Convince & Convert

SEPTEMBER 20, 2010

Interesting post from @jaybaer today w/@ExactTarget research: [link] [link] Kwan Morrow Is Twitter for Business Even Worth the Trouble | social crm | Convince & Convert [link] [link] Bret Simmons RT @jaybaer: Is Twitter for Business Even Worth the Trouble? You certainly covered some great reasons to that point. link] Jeffrey K.

Social CRM

Social CRM Twitter B2B CoTweet

How Social Media and Smartphones Breed a Petri Dish of Negativity

Is Twitter for Business Even Worth the Trouble | social crm.

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