How Social Media and Smartphones Breed a Petri Dish of Negativity
Convince & Convert
APRIL 13, 2013
It’s happening at McDonald’s, too, despite their major commitment to real-time customer service via social media (listen to the Social Pros interview with their social media head Rick Wion for details). Jay Baer is a hype-free social media and content strategist & speaker, and co-author of The NOW Revolution.
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