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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

Conducting interviews with individual users or focus groups Analyze customer support tickets and online reviews to get insight into satisfaction levels. Use automation software to automate and optimize your omnichannel marketing campaign across different platforms. Talk to stakeholders who regularly interact with customers.

Loyalty 121
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It's a Subscription Model Market, Facebook's Pivot to Professionals, X Targets Streaming: Monday Social Media News Roundup

Buffer Social

Underwhelming AI Shopping Campaigns Adweek shares marketers’ disappointment with Meta’s AI-fueled shopping campaigns. As you experiment, monitor AI campaign performance and have alternative strategies. Mobile Live Streaming Exclusive mobile live streaming for members rolled out on YouTube mobile app.

News 72