Chuck's Blog: Why Supporting Knowledge Workers Is Hard For IT
Buzz Marketing for Technology
JUNE 27, 2008
Process and Workflow Mindset So much of business analysis and the resultant applications are all about business processes and workflows. Nothing wrong with that -- but when it comes to knowledge worker support, theres so much variety that itll be hard to find a repeatable template. And Theres More, I"m Sure. Regular Reads.
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