Convince & Convert

AUGUST 10, 2010

Jay, where can I check ur restaurant reviews ? Restaurant reviews (penned by my wife, influenced by me) are at [link] But, we're moving to Indiana today, so that project is going dormant. Customer service? Knowing whether to respond to or ignore negative comments on a blog? McCann , Viral Heat Did you enjoy this blog post?

Social CRM 135

Social CRM Influencer Klout Social Media 135

Convince & Convert

FEBRUARY 19, 2010

This, I'll try. [link] Bogdan Donisan New post: Patrick @ Pure Driven: Turn the Tables on Social Media with NutshellMail [link] ( [link] ) [link] nutshellmail @jaybaer Thanks for the great review of #NutshellMail! This, I'll try.

Social Media 116

Social Media Social CRM MySpace TweetBeep 116

Convince & Convert

JULY 5, 2010

I’ll be back in a couple weeks.

Community building 117

Community building Social CRM Consultant Posterous 117

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. That’s a good starter list for Mass Influencers.

Social Media 150

Social Media Strategy Influencer Social CRM 150

Convince & Convert

FEBRUARY 25, 2010

Guillaume will watch the top movies and post reviews to the ThinkGeek blog – thereby connecting this employee with the company’s fans in a perpetual feedback loop. link] [link] DESIGNDOTCOM, LLC RT @NewsSocialMedia: RT @AZSocialMedia C&C Blog Post – Do You Know Your Customers Enough to be a Social Media Hit?

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

SEPTEMBER 21, 2010

Flowtown allows you to take email addresses (like the people subscribed to my newsletter) and determine in which social networks they are active. Also check out Gist [link] – helps with seeing the connection between your various social networks in a dashboard setting. link] Mark Levy Great list Jay.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Convince & Convert

AUGUST 25, 2010

Imagine a Starbucks patron is reading a review in the free version of the New York Times about a Chardonnay and suddenly their iPhone buzzes. If you were Starbucks, how would you take advantage of this new network? link] [link] Alltop Social Media Is Starbucks the Most Dangerous Competitor to Facebook?

Facebook 145

Facebook Yahoo Collaboration Social CRM 145