Josh S Peters

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Why honesty is more than just a good idea

Josh S Peters

As part of the audit I was given one of the “pro’s&# reports to review. At first glance this weekly report looked VERY impressive… and then I dug deeper. There was not only a lot of fluff in the report, but there was a lot that could have been done that wasn’t. After doing some research it turned out it was.

Lijit 113
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Dear United Airlines, Invest your money where you really need it. Customer Service

Josh S Peters

It’s still used as an example of gold star customer dis-service and was something that easily could have been avoided. Well I’m unhappy to report that it’s still going on. I even reached out on Twitter to the seemingly active United Twitter feed with absolutely no reply.

Airlines 172