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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Over the last several years we’ve gamified checking in ( Foursquare ), eating and drinking ( Foodspotting ), investing in human beings ( Empire Avenue ), and many other categories. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

CSR 128
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Over the last several years we’ve gamified checking in ( Foursquare ), eating and drinking ( Foodspotting ), investing in human beings ( Empire Avenue ), and many other categories. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

CSR 127
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How to Steal the Next Billion Dollar Website Idea: A Case Study

Viper Chill

Though it took a while for them to gain traction they secured $1m in funding in 2015 to grow their brand. At the start of December 2015 Uber’s valuation reached a sky-high figure of $62.5 You download their app and it shows you businesses local to you that offer rewards and discounts for eating there. The only problem?