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Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Are you surprised that social media websites ranked so low among the industries surveyed? ACSI 2014 Website Satisfaction: Credit Unions 86. Wireless Telephone Service 77. See below for a full list of the website customer satisfaction scores. Consumer Shipping 85. Health & Personal Care Stores 79. Personal Computers 79.

Sites 177
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How Appification Is Transforming The Internet

The Realtime Report

In 2013, just 7 percent of companies had implemented a mobile app strategy, and 51 percent of companies had no plans to develop one, a FeedHenry survey found. By 2014, smartphone users were spending 89 percent of their device time using apps and just 11 percent using the mobile web. Apps have taken over the internet in recent years.

Mobile 111
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Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity SMM

Marketing Salary Survey: Social Media Marketing by Aquent. According to an ExactTarget survey, Twitter users who follow a brand are more than twice as likely as Facebook users who “like” a brand to say they are more likely to purchase from the brand after becoming a social media follower. billion by 2014. How much are you worth?

Research 210