2010 Conversation Jive Social CRM 
Dave Fleet
JULY 5, 2010
In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Jive Software. January 2010. February 2010. April 2010. April 2010. Acquired by. Scout Labs. Lithium Technologies. Note: CNW Group is a 76design client. User-friendly interface.
Net-Savvy Executive
MARCH 30, 2011
Aquisitions say something about the segmentation of social media analysis. The Radian6 deal says a lot about interest in social CRM, or the integration of social media monitoring and customer relationship management. Enterprise software has noticed social media analysis.
Convince & Convert
SEPTEMBER 21, 2010
There was no shatteringly impactful takeaway from SXSW 2010, as it seems we’ve entered a (sure to be brief) innovation lull. We need to start getting specific about social media services and capabilities, and talk about the components of social media, not “social media&# as a whole.
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