2007, Badge and Focus Group - Social Media Informer

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2007

Badge

Focus Group

Social Media a CRM perspective

Social Media Network Marketing

MAY 31, 2010

Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands. At little cost or effort, a business now potentially can reach far more customers or prospects.

Social Media

Social Media Social CRM Reputation Widget

Why Do Customers Tattoo Themselves with the Brands They Love?

Bill Hartzer

APRIL 27, 2010

You only “get the message” if you’re part of that group. The tattoo is a permanent badge with special meaning. Questions like these can provide you with infinitely more useful information about your customers than demographics, psychographics, or focus groups. – How can you surprise your customers?

Brands

Brands Loyalty Badge Apple

Social Media a CRM perspective

Why Do Customers Tattoo Themselves with the Brands They Love?

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